Auto Repair in Windsor

My Ford F 150 was towed to Drive Rite. I was advised that the alternator had failed and I approved installation of a new one. I was extremely pleased that David investigated the CAUSE of the failure (related to a short in the wire system) and instead of just slamming in a new alternator and sending me on my way. The mechanics traced the wire failure (appears to have taken hours to locate) and replaced it AT NO ADDITIONAL COST! David was concerned that potential damage to the battery might cause its failure in the future so he slow charged it, then let me know that it was not damaged and would recharge further as I drove it. Drive Rite's "going the extra mile", keeping me informed of developments, and not charging me for extra time taken to "make it right", is the reason this customer will return again and recommend Drive Rite to any and all. Nice to feel so good about a well run and personable business!

The folks at Drive Rite could not have been nicer!! I had an odd problem getting parts for my car,but they got it done!! They really went out of their way to hunt down the parts! We had to import the parts and I am up and running!! I can't thank these folks enough!!! Liz

We so appreciated their staff, especially the service manager and mechanic, that took us right in and solved our problem. We were from out of town and needed immediate 'looking after' : ). Everyone was friendly, very knowledgable, and did a great job. Along the way it was explained to us what the issue was and how they would handle it. A very pleasant experience. Ken & Carol Henry

Best shop in town. Great people to do business with.

This is a clean, well-run business. The owner, a former professor, treats his customers like students, a good thing insofar as he not only keeps you well informed he teaches you along the way. I had my 2010 Mercedes Sprinter RV serviced there, and was very pleased with the service, respect, and outcome I received.

Very clean and professional.

Attentive to details and very professional. Hari is the best service advisor.

Always friendly staff! Large waiting room.

Thanks guys, fast and reasonably priced service on my SAAB.